Remote Deposit Scanner Upgrade Guide

Step-by-step instructions for upgrading your Remote Deposit Services check scanner software.

It’s time to upgrade to the new Remote Deposit Services portal.

Now with a more modern user experience, robust reporting tools and advanced user management capabilities, the new Remote Deposit check scanning portal is here. We’ve created a step-by-step guide to help you through the process. The switch is easy – your company’s existing scanner is fully compatible with the new portal. All you need to do is install the new software. Get started below.

Not sure if you’re ready? Check out the frequently asked questions.

This process requires (5) main steps:

1. Log in to the new SmartPay Business portal, available through ANB Go Business Single Sign-On (SSO)

2. Uninstall your current Remote Deposit Capture scanner driver and unplug your scanner

3. Install your new Remote Deposit Now scanner driver

4. Complete a test remote deposit (scan, review, submit)

5. Tell us how it went

What you’ll need:

1. ANB Go Business login credentials

2. Remote Deposit Services User Guide PDF (access it below)

3. Admin capabilities/IT permissions for your device

4. A couple of checks ready for a test deposit

Get the Guide

Scanner Installation Step by Step Video

This 5-minute video explains the scanner installation process with a visual reference for each step. It will be helpful to watch this video before you begin, and to keep it handy while you work through the upgrade.

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We’re here to help!

Our Treasury Services team is available to assist you during your software upgrade. If you’re having trouble during the upgrade process, you can reach us at [email protected] or 402-399-5079.

Please also review the Frequently Asked Questions section below for more information.

Call Treasury Services Email Us

Frequently Asked Questions

No, it’s not recommended to start and stop the software upgrade. Once you uninstall your current scanner driver, you cannot deposit checks until your new scanner driver is installed. However, once your new driver is installed, you can come back later to try a test batch if necessary. The test/first batch you complete will ensure the installation was successful.

SmartSource scanners have a proprietary software that runs alongside the vendor-provided software. This additional software is initiated when you scan a check. It should initiate after the new driver install automatically, however, if it does not, download this PDF for additional instructions.

Remote Deposit Scanner Upgrade Guide

It’s time to upgrade to the new Remote Deposit Services portal.

Not sure if you’re ready? Check out the frequently asked questions.

This process requires (5) main steps:

What you’ll need:

Scanner Installation Step by Step Video

Step by Step Upgrade Guide

Are you ready to upgrade your scanner software?

Have you downloaded the Call us at 402-399-5079 for immediate support or email us at [email protected] to make an appointment for an assisted scanner conversion at a later date.

First, Let's get to know you.

Thanks, we're all set to start the upgrade.First, let's remove your existing scanner driver.

Let's keep going. Click "Next" below to skip this step.

Disconnecting your device.

Navigating to your system settings.

Locating your software.

Click on the file to be uninstalled & click Uninstall.

Follow the on-screen prompts to remove the application.

Repeat steps 4 & 5 until all scanner files have been uninstalled.

Once all files have been removed restart your computer.

Still need help?

Log in to ANB Go Business to activate Single Sign On (SSO).

Plug your scanner back into its power source and your computer.

Now that we're in ANB Go Business, we need to navigate to the RDN Portal.

Launch the Scanner Service Installer Wizard:

Restart your computer.

Now, let's test your new setup.

Watch this 3-4 minute video for instructions on how to create, edit and submit a batch in the new portal:

Now available:

Please note:

Other information:

You're finished!

Success! This concludes your Remote Deposit scanner upgrade.

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Frequently Asked Questions

How long will it take me to upgrade my scanner?

What if I don't want to upgrade my scanner software on my own?

Can I complete the upgrade in portions/over time?

Is there a hard copy guide I can use during the software upgrade?

I need to talk to someone at American National Bank. Is there a number I can call?

Where can I learn more about the new SmartPay Business portal for Remote Deposit Services?

My SmartSource scanner doesn't work now. What should I do?

You're leaving American National Bank's website!

Thanks, we're all set to start the upgrade.
First, let's remove your existing scanner driver.