Frequently Asked Questions

American National Bank Frequently Asked Questions

Read our most frequently asked questions regarding our products and services.

• What is my routing number for my American National Bank account?

  American National Bank’s routing number is 104000854.

• How do I contact American National Bank client support?

  There are several options to contact our client support department.

  Chat with us

  If you are logged into your account, click on the Chat Bubble to chat online with our client support team.

  Call us

  For personal banking:
  800-279-0007

  For business banking:
  833-774-6897

  Connect online

  You can also fill out our online contact form and we’ll direct your request to the right person to help you.

• How can I report a lost or stolen debit or credit card?

  If your American National Bank credit or debit card has been stolen or lost, we are here to help!

  To report a lost or stolen debit card:
  During normal business hours, please call 800-279-0007.
  After business hours, please call 833-933-1681.

  To report a lost or stolen credit card:
  At any time, please call our 24/7 help line at 833-541-0777.

• How can I make a loan payment today?

  To pay your American National Bank mortgage, personal loan, or business loan, use our Loan Quick Pay option to make a payment directly from your checking or savings account. Please note: payments by debit card will incur an additional fee.

• How do I setup direct deposit?

  Direct deposits are a service that automatically deposits recurring income into your American National Bank checking or savings account. Common uses for direct deposit are payments from an employer, federal agencies such as Social Security Administration or Veteran’s Administration, or civil service retirement benefits.

   

  Fill out a direct deposit form or provide your employer the following information:

  • Name
  • Account number (Include all zeros)
  • Routing number – American National Bank’s routing number is 104000854
  • Type of Account – Checking or Savings

• How do I report an unauthorized transaction on my debit card?

  If you notice an unauthorized transaction on your card, please call our dispute line at 1-866-279-1399. Assistance is available Monday-Friday from 8:00 am to 8:00 pm.