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Important message from American National Bank regarding COVID-19 preparedness

To Our Valued Clients,

Our branch lobbies are closed to unscheduled walk-in traffic with the exception of select branches in the Southeast community. Please check our locations page for the latest updates.

Services will be fully available via our mobile and online platforms, as well as from our drive-thru windows, ITMs, and ATMs. Please check the ‘Locations’ tab for access points nearest to you.

We want to assure you of the following as it relates to the continuity of our business operations:

  • American National Bank has been, and will continue to, actively monitor developments regarding the potential spread, and impact of the coronavirus with guidance from relevant authorities, including the Centers for Disease Control and Prevention (CDC), World Health Organization and U.S., state and local government entities. We feel it is imperative to limit face-to-face interaction until we have assurances from our local health departments that the virus is contained with no further risk of community-related spread.
  • American National Bank’s Business Continuity Planning Program was successfully deployed several weeks ago with protocols that are active and reliable.
  • American National Bank remains committed to providing the highest level of service with multiple layers of protection for our most important assets: our people, information security and cash flow.

We are here to help you:

  • In the event you need to meet in person, we invite you to contact your local branch or banker or click here to make an appointment. We request that you follow the CDC guidelines of self-screening to personally evaluate yourself to determine if you could be at risk by exhibiting any of the symptoms related to the virus. Visit www.cdc.gov for more information. 
  • If you are experiencing a hardship or have a different need, please click here.
  • Contact our Customer Service representatives with any questions at 1-800-279-0007, M-F: 7am-7pm, Sat: 8am-1pm
  • If you are a business or commercial client, please reach out to your Relationship Manager
  • To protect yourself against any COVID related scams, please look out for any suspicious activity from emails, texts and phone calls that may impersonate a company, charity or government agency. Never share sensitive information and do not click on links or open attachments as they may be malicious. For more information go to: https://www.us-cert.gov/ncas/current-activity/2020/03/06/defending-against-covid-19-cyber-scams

American National Bank thanks you for your understanding and patience during this unprecedented time. We appreciate the trust you place in us and want you to know that the health and safety of our clients and employees is our top priority. We view the implementation of this change in access as part of our contribution to maintaining a strong and healthy community.


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American National Bank

What to Expect If You Receive an Economic Impact Payment

Apr, 22, 2020

 

 

Our priority remains helping our clients and community in any way we can. The Coronavirus Aid, Relief and Economic Security Act (CARES Act) is in effect and economic impact payments are being issued to eligible recipients. This is what you need to know:

  • If you filed taxes for 2018 or 2019 and received a refund, the funds will be directly deposited to the bank account on file at the IRS.
  • If you did not receive a tax refund for 2018 or 2019, your funds will arrive as a paper check in the mail later this month. The check will be sent to the address on file at the IRS.
  • To check eligibility and status, please visit www.irs.gov

Protect yourself from potential fraud with these guidelines:

  • Do not respond to any unsolicited requests for personal or financial information. The IRS will never contact you through phone calls, emails or text.
  • NEVER give out direct deposit or any other account information unless you are the one initiating the contact
  • Do not visit any website claiming to be a portal for stimulus checks; www.irs.gov is the only official site for economic impact payments.
  • Be suspicious of any pitches referring to a “stimulus check.” The official term is “economic impact payment.”

We value the trust you place in American National Bank. If you have any questions or concerns, please contact us and we’ll be happy to help.

 

Economic Impact Payment Information Center

CARES Act