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Important message from American National Bank regarding COVID-19 preparedness

To Our Valued Clients,

Our branch lobbies are closed to unscheduled walk-in traffic.

Services will be fully available via our mobile and online platforms, as well as from our drive-thru windows, ITMs, and ATMs. Please check the ‘Locations’ tab for access points nearest to you.

We want to assure you of the following as it relates to the continuity of our business operations:

  • American National Bank has been, and will continue to, actively monitor developments regarding the potential spread, and impact of the coronavirus with guidance from relevant authorities, including the Centers for Disease Control and Prevention (CDC), World Health Organization and U.S., state and local government entities. We feel it is imperative to limit face-to-face interaction until we have assurances from our local health departments that the virus is contained with no further risk of community-related spread.
  • American National Bank’s Business Continuity Planning Program was successfully deployed several weeks ago with protocols that are active and reliable.
  • American National Bank remains committed to providing the highest level of service with multiple layers of protection for our most important assets: our people, information security and cash flow.

We are here to help you:

  • In the event you need to meet in person, we invite you to contact your local branch or banker or click here to make an appointment. We request that you follow the CDC guidelines of self-screening to personally evaluate yourself to determine if you could be at risk by exhibiting any of the symptoms related to the virus. Visit www.cdc.gov for more information. 
  • If you are experiencing a hardship or have a different need, please call 1-800-279-0007 to speak with a customer service representative.
  • Contact our Customer Service representatives with any questions at 1-800-279-0007, M-F: 7am-7pm, Sat: 8am-1pm
  • If you are a business or commercial client, please reach out to your Relationship Manager
  • To protect yourself against any COVID related scams, please look out for any suspicious activity from emails, texts and phone calls that may impersonate a company, charity or government agency. Never share sensitive information and do not click on links or open attachments as they may be malicious. For more information go to: https://www.us-cert.gov/ncas/current-activity/2020/03/06/defending-against-covid-19-cyber-scams

American National Bank thanks you for your understanding and patience during this unprecedented time. We appreciate the trust you place in us and want you to know that the health and safety of our clients and employees is our top priority. We view the implementation of this change in access as part of our contribution to maintaining a strong and healthy community.


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American National Bank

New Report says Dating Site Fraud is On the Rise

Sep, 27, 2019

 

According to the FBI's Internet Crime Complaint Center (IC3), dating site fraud is up 70% over the past week. You may be asking yourself, "How can dating sites be used to commit financial fraud". The answer is more complex than you may think. These organized criminals are targeting these sites to recruit money mules. 

What’s a money mule? Money mules are people who knowingly, or unknowingly, serve criminals and criminal organizations by transporting fraudulently gained money to the fraudsters. This practice is often used by fraudsters as it helps conceal their identity and makes it more difficult for the authorities to detect and arrest them.

While there are precautions and security measures taken by American National Bank, it is important for you, the customer, to arm yourself with information so that we can work together to help stop these scams. 

Financial loss is not the only reason to inform yourself. You may be held liable legally, as well. Money Mules aren’t off the hook, even if they are unaware.  They can be prosecuted for the illegal transport of fraudulently gained money. To gain a greater understanding on the risk, methods used by criminals, and the potential consequences, the Federal Bureau of Investigation issued a public service announcement we want to make you aware of so that you can protect yourself from being scammed into becoming a Money Mule.

 

For more tips on how to protect yourself from fraud, visit our Consumer Fraud Protection Tips page.