alert
close alert panel Read Alerts
close popup
Important Holiday Notice

The Federal Reserve Bank will be closed on Monday, October 14th, in observance of Columbus Day. American National Bank will be open.

If you originate ACH transactions, please keep in mind that transactions cannot settle on Monday, October 14th and processing does not occur on the weekend.

To ensure payment by Friday, October 11th, your ACH entries should be processed through iBank on Thursday, October 10th, and dated for October 11th. We recommend that you transmit the ACH information prior to 9:30 AM.

Any transactions initiated on Friday, October 11th, will not settle until Tuesday, October 15th. If you initiate or request wires on Monday, October 14th, they will not be processed because the Federal Reserve Bank will be closed. All wires will be processed the following day, Tuesday, October 15th.

American National Bank

Error Resolution Notice

If you see something wrong (or you have a question) about your electronic transfers or demand deposit account statement, don't worry.

Call us at:

 

Or write to us at:

American National Bank
ATTN: Customer Service
PO Box 2139
Omaha, Nebraska 68103-2139

 

Please make sure we hear from you no later than 60 days after we sent you the first statement on which the error or problem appeared.

  1. Tell us your name and account number.
  2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe there is an error or why you need more information.
  3. Tell us the dollar amount of the suspected error.

We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this (10 business days for Mastercard® Debit Card point-of-sale transactions and 20 business days if the transfer involved a new account), we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation.